For Service, We Promise:
We are committed to providing ‘rapid reply within 30 minutes’, ‘providing solution design within 24 hours’ and ‘dispatching engineers within 24/72 hours’.
We are committed to providing ‘rapid reply within 30 minutes’, ‘providing solution design within 24 hours’ and ‘dispatching engineers within 24/72 hours’.
According to the situation and requirements of customer, SBM provides free engineer on-site service, in order to assist customer carrying out more accurate site investigation and engineering guidance.
For some special raw materials (such as precious metal ore) that need physical and chemical property analysis, SBM provides professional raw material properties test experiment.
For new investors, SBM provides accurate analysis of related data, helping customers positioning the market, insuring the investment profit.
SBM designs production line according to the requirement and budget of customer, maximizing the economic benefits.
While designing production plant and analyzing the market, SBM can also carry out all-round data analysis about the investment operation and fixed assets.
As a high-tech enterprise that combines manufacturing and sale into one set, SBM provides full set of solution design, as well as complementary service for storage, delivery, installation and test of all series of products.
If the customer does not have specific site selection planning, SBM can arrange engineers to design mine layout and production line site etc.
Once customers choose SBM products, we will carry out site survey to help customers carry on related infrastructure construction based on the specific configuration situation.
To responsible for the products and the plant design, SBM provides full set service about the installation and test of the production plant, making sure the smooth production after purchase.
After the installation and test of the production line, SBM engineers will arrange training about equipment operation and production plant management, helping customers develop their own technical staff.
Besides original equipment, SBM set up specialized department that in charge of after-sale service, to satisfy the requirement of spare parts and other requirements during the production process.
For customers who need to upgrade the production plant or enlarge the production scale, SBM can assist part or all plant transformation, meeting higher production needs of customers.